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Eximbank Online Corporate Internet Banking system includes a number of features like View Account Summary, Account Statements, Transfers Between Own Accounts, Domestic and Foreign Currency Payments, Domestic Payments in Bulk, Salary Project, Payment Authorization Rules, User Administration, etc. These features provide users with the convenience of online banking while keeping their information secure.

Accounts Information
Payments/Transfers
Expand Section MAINTAIN PAYMENTS/TRANSFERS
Salary Project
Customer Services
User Administration
Expand Section Security
Expand Section Messages
Expand Section First Time Logon
Expand Section Forget Login Password
Account Summary
The Account Summary screen shows latest balance information on Current, Card, Deposit and Loan Accounts. Even more, you can view Today's account activity if you are interested in. On subscription to Internet Banking system, you should advise the Branch Operator which of your accounts would you like to be available in the Internet Banking system and which not. When you open new current, card or time deposit accounts at the bank branch, you should also inform the Branch Operator if you would like these accounts be available or not in the Internet Banking system. This option can be activated with Login Password.
How to get Account Summary
  1. Click Account Summary sub item from Accounts Information menu item.
  2. Click on ‘+’ image next to Account category to get the balance information for it.
    The Account Summary should be available to you now. If necessary, you can view activity performed on one or another account.
The Account Summary screen will display the Account Type, Account Number, Account Nickname (or Account Name for Current Account, when Nickname is missing), the corresponding balance information and account status.
Inside product, the accounts with same currency are grouped together.
How to view Account Transactions History for the day
  1. Open Account Summary screen.
  2. Click on Account Number link of the account.
    Depending on Category of the chosen account you will be provided with Transactions History as follows:
    • Current Accounts, Deposit Accounts, Loan Accounts - the latest balance on account and its recent transactions.
    • Card Accounts - the available balance, incoming/outgoing amount and limit along with pending and processed transactions
TIP:
  1. Use Download button to download the available account transactions list (in Word, Excel or PDF formats).
    Next follow the instructions in the dialog box that appeared with a blinking red background.
    Choose one of the options: either to open the generated file (Open) or save this file on your workstation, for future use (Save).
 
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Accounts Statement
This facility allows you view the transactions history for a period of one or another of your accounts. This option can be activated with Login Password.
This includes Transaction Date, Document Number, Debit and Credit Amount, Transaction Description etc. You will be provided with Initial Balance, Credit and Debit Turnover and Final Balance.
  1. Click on Accounts Statement sub item from Accounts Information menu item.
  2. Select the account you want to get the statements for.
  3. If you have selected foreign currency account, you will get an option to sepecify if you want MDL equivalent in the print of the statement using Print button.
  4. Select the Language in which you like to print the statement.
  5. Indicate the period you want to receive the statement for, a period no greater than 90 days.
  6. Click on Generate button.

  7. TIP: You can use Clear button if you want to clear the selected criteria.
    You should be displayed with Account Statement in ascending sequence by Date.
TIP:
  1. Use Download button to download the available account transactions list (in Word, Excel or PDF formats).
    Next follow the instructions in the dialog box that appeared with a blinking red background.
    Choose one of the options: either to open the generated file (Open) or save this file on your workstation, for future use (Save).
  2. Use Export button to export the transactions either in CSV or DBF or DBO file format, selecting previously the set of data you would like to export - whole, debit only or credit transactions only.
    Files generated for export are displayed in the bottom of the screen, file names being available as links.
    Click on the link with the required file and then follow the instructions from the displayed dialog box, similar to the above Download functionality.
  3. For Operational Accounts, if you want to view details of a transaction, click on available Debit/Credit Amount link. Even more, you are enabled to obtain the printing form for that transaction by clicking on Print button from transaction details screen.
 
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Assign Account Nickname
This option can be activated with Login Password. When a Current Account has assigned a Nickname, this will be displayed on the screen in place of account name.
  1. Click on Assign Account Nickname sub item from Accounts Information menu item.
  2. Enter the Nickname for each Account you consider appropriate.
  3. Check the Accounts you want the nickname be assigned to.
  4. Click on Submit button.
NOTE: As it is possible to assign a Nickname to Current Accounts only, the list with accounts will display Current Accounts only from your profile.
 
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Transfer Between Own Accounts
This service allows you to make funds transfer between your accounts with same currency and can be used only by Users having a valid Digital Certificate.
  1. Click on Transfer Between Own Accounts sub item from Payments/Transfers menu item.
    TIP: If you have previously saved inter-account fund transfer payment, you can choose Maintain Payments facility to make use of that payment on your current activity.
  2. Funds Transfer Details:
    • Document Number - Enter the Document Number you wish to spcify to this payment
    • Payment Date - Specify the Payment date
    • Debit Account - Select the account from which amount is to be debited from the drop down list.
    • Credit Account - Select the account to which amount is to be credited from the drop down list.
    • Amount - Enter the amount to be transferred.
    • Payment Details.
    • Options :
      • Setup as Recurring Payment-if there is requirement to perform the similar payment multiple times on a specified frequency.
        • Nickname-enter the nickname.
        • Payment Frequency
        • Until Further Notice-set this option if there is no end date and the recurring payment is to be stopped manually.
        • Last Payment Date-set the end date when the recurring payment to stop.
        • No of Payments-set the number of times the recurring payment to continue.
      • Save As Template - If the similar transfer details are required for future use, enter the template name to save it.
    • Retry - If debit account has insufficient balance, the system will continue to post the transfer until the day's cut-off time.
  3. Click on Submit button, the confirmation page will be displayed.
Your instruction is waiting for authorization now.
NOTE:
  • Transactions made ​​outside normal working hours of the bank and on weekends, will account for the next working day.
  • You can perform Forex transactions from/to operational only.
  • You will be able to perform inter account Forex payment within the established daily and transaction limits for debit account.
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Foreign Exchange
Through this facility you are enabled to perform Forex transactions between your accounts. This option can be used only by Users having a valid Digital Certificate.
You can setup the payment and request this to be performed on a certain date or you can save the payment and return to it on a later date.
  1. Click on Foreign Exchange sub item from Payments/Transfers menu item.
    TIP: If you have previously saved funds transfer forex payment, you can choose Maintain Payments facility to make use of that payment on your current activity.
  2. Enter the Transfer Details:
    • Document Number - if you consider necessary you can change the field value (a number with maximum 10 digits in length) or reset the it by using the Reset button
    • Payment Date - select a date no later than 30 days from Today and this must be a Bank working day
    • Responsible Person - click on the button next to field (with '^' arrow) and select the required person or type manually; when necessary use Corporate Contacts facility to define/identify the responsible person
    • Phone of the Responsible Person - you can use the phone number of the selected responsible person or you can enter another appropriate one
    • Debit Account - select the debit account and make sure that its currency is different from credit account currency
    • Debit Amount - enter the debit amount if the credit amount has not been set; the amount is in debit account currency
    • Credit Account - select the credit account and make sure that its currency is different from debit account currency
    • Credit Amount - enter the credit amount if the debit amount has not been set; the amount is in credit account currency
    • Exchange Rates - enter the exchange rate and click on Apply button
      If you click on Apply button without having set an exchange rate, the EXIMBANK rates will be obtained and used on amount calculations.
    • Payment Details
    • View/Upload Contract Documents:
      • New - click to browse the contract document.
      • Description - the description of the browsed contract document.
  3. Click on Submit button.
    TIP: If you would like to come back to this payment later, use Save button instead of proceeding with payment now. These saved payments can be viewed and used from Maintain Payments facility only.
    Also you can save the payment as a template, be checking the Template Name field, then entering the Name and selecting the template type: Own or Company. Own template will be visible to you only while company template will be available to other users of your company as well
Your instruction is waiting for authorization now.
NOTE:
  • Transactions made ​​outside normal working hours of the bank and on weekends, will account for the next working day.
  • You can perform Forex transactions from/to current accounts only.
  • You will be able to perform inter account Forex payment within the established daily and transaction limits for debit account.
 
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Domestic Payment
Through this facility you are enabled to make payments to domestic beneficiaries, either ordinary or treasury, or you can import domestic payments using files generated from your accounting system. This option can be used only by Users having a valid Digital Certificate.
You can setup the payment and request this to be performed on a certain date or you can save the payment and return to it on a later date.

How to setup Domestic Payments
  1. Click on Domestic Payment sub item from Payments/Transfers menu item.
    TIP: If you have previously saved domestic payment, you can choose Maintain Payments facility to make use of that payment on your current activity.
  2. Select to make a payment using Beneficiary Search facility.
  3. Select payment beneficiary type: Ordinary or Treasury (depending on the beneficiary type you are going to make payment to).
  4. Select Payment Option: Company Defined Beneficiary or Bank Defined Beneficiary (which are usually different service providers)
  5. Click on Submit button.
  6. On the search page enter beneficiary criteria: Beneficiary Name, IBAN and/or Beneficiary Fiscal Code.
    TIP: Do not enter any search criteria if you want to retrieve the entire list of domestic beneficiaries.
  7. Click on Search button.
    TIP: Click on Clear button if you want to clear both search criteria and current search results.
  8. In the search results with Domestic Beneficiaries select the needed one.
    TIP: Use New Beneficiary facility in case you want to add a new beneficiary to make payment to.
  9. Click on Next button.
  10. Enter the payment details:
    • You can view selected beneficiary details at the top of the screen. If the payment is to a ordinary beneficiary, then you can select the statistical code of the beneficiary
      If the payment is to a treasury beneficiary, you can even edit the beneficiary details
    • Document Number
    • Payment Date
    • Select the Payer Account Number
    • Subdivision code, in case you have chosen to make a payment to a treasury beneficiary type
    • Payer Bank Code and Payer Bank Name do not require to be setup by you as they are taken from your Company Profile
    • Amount
    • Payment type - Urgent or Normal; please note that Bank will apply an additional charge for your Urgent payment
    • Payment Details
    • Invoice No. - Enter the invoice no
    • Invoice Date- Set the date of the invoice.
    • Options :
      • Setup as Recurring Payment-if there is requirement to perform the similar payment multiple times on a specified frequency.
        • Nickname-enter the nickname.
        • Payment Frequency
        • Until Further Notice-set this option if there is no end date and the recurring payment is to be stopped manually.
        • Last Payment Date-set the end date when the recurring payment to stop.
        • No of Payments-set the number of times the recurring payment to continue.
      • Save As Template - If the similar transfer details are required for future use, enter the template name to save it.
    • Retry - If debit account has insufficient balance, the system will continue to post the transfer until the day's cut-off time.
  11. Click on Submit button.
    TIP: Click on Save button if you don't want to proceed with this payment now, but you would like to come back to it on a later date. These saved payments can be viewed and used from Maintain Payments facility only.
    You can click on '^' button next to Sub Account field to search for the entered Sub Account. The tax description for the given sub account is set in Payment Details field.
The payment instruction is waiting for authorization now.
NOTE:
  • Transactions made ​​outside normal working hours of the bank and on weekends, will account for the next working day.
  • Please make sure that you have setup a date no later that 30 days from current date and that is a Bank working day.
  • You can change the document number if necessary (a number with 10 characters in length) or you can reset this number by pressing the Reset button.
  • You will be able to make payments within the established daily and transaction limits for debit account.

How to import Domestic Payments from file
This service allows you to make payments to domestic beneficiaries through importing a file with payment orders that has been prepared in advance using the Payment Order Generator from the bank’s site www.eximbank.com or the company’s accounting system, 1C for example. The payment orders file structure to be imported into the system Eximbank Online can be viewed here: http://www.eximbank.com/exim/FISIERE/Structura_fisier_import_plati_MDL.xls. A specimen of a payment orders file can be viewed here: http://www.eximbank.com/exim/FISIERE/Model_fisier_import_plati_MDL.txt This option can be used only by Users having a valid Digital Certificate.
Payments will be created for each and every payment included in the file. But from these you can choose which ones have to processed by Bank and which not.
  1. Click on Domestic Payment sub item from Payments/Transfers menu item.
  2. Select the Import from File option.
  3. Click on Browse button.
  4. Select the file you have prepared for import and click on Submit button. If there are errors in the payment details in the file, these errors will be presented to you.
  5. Select from the list only those payments you want to be sent to the Bank for processing.
  6. Individual payments will be created for each payment selected in the list by you.
  7. Click on Submit button.
    TIP: You can modify details in the created instructions from the Maintain Payments facility.
The payment instructions are waiting for authorization now.
NOTE:
  • For the payments file to be imported successfully, it is essential to make sure that the file structure and format matches the Bank requirements against this while creating the file.
  • The file can contain both ordinary and treasury payments.
  • The payments with import from file are made in one single currency.
  • You will be informed about payments import status. If at least one payment is wrong, the whole import will fail and you will be asked to correct the errors. Once you have corrected all errors you can import the file again.
  • If there are no errors in the import file, you may see the details of each payment by clicking the instruction number of the payment.
 
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Domestic Payments-Bulk
Through this service you are enabled to perform payments in MDL to a group of beneficiaries that have been defined in the system. This option can be used only by Users having a valid Digital Certificate.
You can setup the payment and request this to be performed on a certain date or you can save the payment and return to it on a later date.

How to make Domestic Payments-Bulk
  1. Click on Domestic Payments-Bulk sub item from Payments/Transfers menu.
  2. Select the beneficiary group name and press on Search button.
    The beneficiaries list is displayed for selection.
  3. Select the required beneficiaries from the list.
  4. Change the beneficiary Amount if necessary.
  5. Click on Recalculate button.
  6. Enter the payment details.
  7. Click on Submit button.
    TIP: Click on Save button if you want to come back to this payment on a later date instead of sending it for processing to the Bank. These saved payments can be viewed and used from Maintain Payments facility only.
    Also, you can save payment details as a template. Check for this the Template Name field, enter the name and select the option - Own or Company. Own template will be visible to you only while company template will be available to other users of your company as well
The payment instruction is waiting for authorization now.
NOTE:
  • Transactions made ​​outside normal working hours of the bank and on weekends, will account for the next working day.
  • Please make sure that you have set a date for payment no later than 30 days from current date and this is Bank working day.
  • You can change the document number if necessary (a number with 10 characters in length) or you can reset this number by pressing the Reset button.
  • You will be able to make payment within established daily and transaction limits for payer account.
 
 
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Foreign Currency Payment
Through this service you are enabled to make payments to international beneficiaries or you can import Foreign Currency Payment from your accounting system. This option can be used only by Users having a valid Digital Certificate.This option can be used only by Users having a valid Digital Certificate.
You can setup the Payment and send it to the Bank for processing, or you can save it and return to them on a later date.

How to setup Foreign Currency Payment
  1. Click on Foreign Currency Payment sub-item from Payments/Transfers menu item.
    TIP: If you have previously saved international payment, you can choose Maintain Payments facility to make use of that payment on your current activity.
  2. Select the payment option - beneficiary search or import from file.
  3. Click on Submit button.
  4. On the search page enter the search criteria: Beneficiary Name and/or Account Number.
    TIP: Do not enter any search criteria if you want to retrieve the entire list of beneficiaries.
  5. Click on Search button.
    TIP: Click on Clear button if you want to clear both search criteria and current search results.
  6. From the list with International beneficiaries select the one you are interested in.
    TIP: Use Add Beneficiary facility in case you want to add a new beneficiary to make payment to.
  7. Click on Next button.
  8. Enter payment details:
    • Document Number
    • Payment Date
    • Select the Payer Account Number
    • Specify the payment Amount
    • Commission type - BEN (from beneficiary account), OUR (from payer account) and SHA (shared between both beneficiary and payer)
    • Select the Commission Account
    • Specify Remittance Information
    • Specify Sender to Receiver Information
    • Contract Number
    • Date of Contract
    • Invoice Number
    • Date of Invoice
    • NBM Authorization/Notification No
    • Date of NBM Authorization/Notification
    • Payment type - Urgent or Normal; please note that Bank will apply an additional charge for your Urgent payment
    • Beneficiary details
      NOTE: The beneficiary details on the screen are displayed for your information.
      But if necessary, you can setup another Correspondent Account and select another Intermediary Bank. For this:
      • Click on Clear button displayed next to SWIFT Code field
      • Enter the search criteria for new SWIFT Code
      • Click on button ('^') displayed next to SWIFT Code field
      • From the list with displayed banks select the one you are interested in, by clicking either on Branch Name or Branch Code links.
      • You can manually define the intermediary bank by clicking Manual radio button
  9. Click on Submit button.
  10. TIP: Click on Save button if you want to come back to this payment on a later date. These saved payments can be viewed and used from Maintain Payments facility only.
    Also you can save the payment details as a template. Check for this the Template Name field, enter the name and select the option - Own or Company. Own template will be visible to you only while company template will be available to other users of your company as well
    SWIFT code is not required if the pavement currency is in RUB or UAH.
The payment instruction is waiting for authorization now.
NOTE:
  • Transactions made ​​outside normal working hours of the bank and on weekends, will account for the next working day.
  • You can make Foreign Currency Payment only from your accounts in foreign currency, while as commission account it can be used a MDL currency account as well.
  • If the payment amount is in another currency than that of the debit account, then the transfer will be performed using the Bank exchange rates on the payment date.
  • If the payment amount is in another currency than that of the debit account, then you do not have to provide BEN as commission type.
  • You can change the document number if necessary (a number with 10 characters in length) or you can reset this number by pressing the Reset button.
  • You will be able to make payment within established daily an transaction limits for selected payer account.

How to import Foreign Currency Payment from file
Through this service you are enabled to make payments to international beneficiaries through importing a file that has been prepared in advance using the company’s accounting system, 1C for example. The payment orders file structure to be imported into the system Eximbank Online can be viewed here: http://www.eximbank.com/exim/FISIERE/Structura_fisier_import_plati_valutare.xls. A specimen of a payment orders file can be viewed here: http://www.eximbank.com/exim/FISIERE/Model_fisier_import_plati_valutare.txt
  1. Click on Foreign Currency Payment sub item from Payments/Transfers menu item.
  2. Select the payment option - Import file.
  3. Click on Browse button.
  4. Select the file that you have prepared for import and click in Submit button.
  5. If there are errors in the payment details in the file, these errors will be presented to you.
  6. Select from the list only those payments you want to be sent to the Bank for processing.
  7. Individual payments will be created for each payment selected in the list by you.
  8. Click on Submit button.

  9. TIP: You can modify details in the created instructions from the Maintain Payments facility
The payment instruction for each beneficiary is waiting for authorization now.
NOTE:
  • For the payments file to be imported successfully it is essential that the file structure and format matches the Bank requirements against this while making the file
  • You can make Foreign Currency Payment only from your accounts in foreign currency, while as commission account it can be used a MDL currency account as well.
  • You can change the document number if necessary (a number with 10 characters in length) or you can reset this number by pressing the Reset button.
  • You will be informed about payments import status. If at least one payment is wrong, the whole import will fail and you will be asked to correct the errors. Once you have corrected all errors you can import the file again.
  • You will be able to make payment within established daily and transaction limits for selected payer account.
  • If there are no errors in the import file, you may see the details of each payment by clicking the instruction number of the payment.
 
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Payment/Transfer Templates
This service allows you to make payments using templates. This option can be used only by Users having a valid Digital Certificate. You may also delete unnecessary templates. This option can be activated with Login Password.

How to make payments using Payment/Transfer templates
  1. Click on Payment/Transfer Templates sub item from Payments/Transfers menu item.
    All templates that have been saved by you or saved by other corporate users as Company-wide templates are made available to you.
  2. Select the template you are interested in.
  3. Click on Make Payment button.
  4. On the payment details screen you can modify data as necessary (edit and send to Bank for processing, save instruction, save as another template etc.)

How to delete a payment Payment/Transfer template
  1. Click on Payment/Transfer Templates sub item from Payments/Transfers menu item.
    All templates that have been saved by you or saved by other corporate users as Company -wide templates are made available to you.
  2. Select the template you are interested in.
  3. Click on Delete button.
  4. Click on Yes button from the dialog box you are prompted with.
    TIP:Click on No button if you do not want to proceed with this action any more.
 
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Maintain Payments
Through this service, you are enabled to view all the payments (of any type) that have been saved i.e. not submitted for further operations, Awaiting Authorization 1 and de-authorised. Instructions with status as 'Saved', 'Awaiting Authorisation 1' and 'De-authorised' are editable. You can amend the payment details or delete the payment that are no longer valid. You can optionally print the instructions so you can get this verified from the authorisers before they initiate any action on the instruction. This option can be activated with Login Password.
By default, all instructions created by you will be presented. However, you may be able to see the instructions created by other users only if you have privilege to see other user's instructions.

How to edit a payment instruction
  1. Click on Maintain Payments sub item from Maintain Payments/Transfers menu item.
    You will be provided with the entire list with payment instructions that have been saved, awaiting authorization 1 or de-authorised.
  2. Select the instruction that you want to view/modify or send to Bank for processing.
  3. Click on the instruction type link to view the details of the instruction.
    The Instruction Details will be presented differently for different instruction types
  4. Make the necessary changes.
  5. Click on Save button.
    TIP: Click on Submit button if you want to send the instruction to the Bank for processing.
    You can also save the payment details as a template. Check for this the Template Name field, enter the name and select the option - Own or Company. Own template will be visible to you only while company template will be available to other users of your company as well

How to view/print a payment instruction
  1. Click on Maintain Payments sub item from Maintain Payments/Transfers menu item.
    You will be provided with the entire list with payment instructions that have been saved, awaiting authorization 1 or de-authorised.
  2. Select one instruction and click View/Print button. The instruction details will be presented differently for different instruction types. Click on Print button to generate the document details.
  3. Select more than one instruction and click View/Print button. The instruction details of all the selected instructions will be presented differently for different instruction types.
  4. Select the instructions, specify Print options as Word, Excel or pdf and click Print register button. It will generate the list of selected instructions in the specified file format.

How to delete a payment instruction
  1. Click on Maintain Payments sub item from Maintain Payments/Transfers menu item.
    You will be provided with the entire list with payment instructions that have been saved, awaiting authorization 1 or de-authorised.
  2. Select the instructions and click 'Delete' button to delete the selected instructions.
    TIP: You can select all the instructions by clicking the checkbox in the table header or by selecting checkbox for individual instructions.
  3. Click Yes button from the dialog box you are prompted with.
    TIP: Click on No button if you do not want to proceed with this action any more.

How to view/print/delete a payment instruction created by other users
  1. Click on Maintain Payments sub item from Maintain Payments/Transfers menu item.
  2. Select 'All - Awaiting Authorization' in the Instruction drop down if this option is available to you. This will retrieve list of instructions created by other users and are in de-authorised, awaiting authorization 1, awaiting authorization 2 and so on till awaiting authorization n where n is the number of authorizers in the rule
  3. Click on the instruction type link to view the details of the instruction.
    The Instruction Details will be presented differently for different instruction types
  4. Select one instruction and click View/Print button. The instruction details will be presented differently for different instruction types. Click on Print button to generate the document details.
  5. Select more than one instruction and click View/Print button. The instruction details of all the selected instructions will be presented differently for different instruction types.
  6. Select the instructions, specify Print options as Word, Excel or pdf and click Print register button. It will generate the list of selected instructions in the specified file format.
  7. Select the instructions and click 'Delete' button to delete the selected instructions.
    TIP: You can select all the instructions by clicking the checkbox in the table header or by selecting checkbox for individual instructions.
  8. Click Yes button from the dialog box you are prompted with.
    TIP: Click on No button if you do not want to proceed with this action any more.

How to view/edit/delete a recurring payment instruction
  1. Click on Maintain Payments sub item from Maintain Payments/Transfers menu item.
  2. Select 'Recurring Payments' in the Instruction drop down if this option is available to you. This will retrieve list of recurring payment instructions with their status whether authorised or in authorisation
  3. Click on the instruction type link to view the details of the instruction.
    The Instruction Details will be presented differently for different instruction types
  4. The instructions with awaiting authorisation 1 will be available to edit and submit again.
  5. Select the recurring payment instructions and click 'Delete' button to delete the selected instructions.
    TIP: You can select all the instructions by clicking the checkbox in the table header or by selecting checkbox for individual instructions.
  6. Click Yes button from the dialog box you are prompted with.
    TIP: Click on No button if you do not want to proceed with this action any more.
 
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Maintain Beneficiary Domestic Payments
This service allows you to define and maintain domestic beneficiaries, budgetary or treasury, that are to be used when make payments in MDL. This option can be activated with Login Password.
The domestic beneficiaries lookup can be maintained either through Catalogs menu or when make payments and decide to select beneficiary from lookup.

How to add a Domestic Beneficiary
  1. Click on Maintain Beneficiary Domestic Payments sub item from Maintain Payments/Transfers menu item
  2. Click on Search Button.
  3. A new panel containing list of beneficiaries and from that panel click on NEW Button.
  4. Enter domestic beneficiary details:
    • IBAN, Name, Resident, Fiscal Code, Statistical Code,Bank Code,Bank Name and Payment Destination

    • TIP:
      • Use search by bank code facility in order to be able to set a valid Code and Bank Name for the Beneficiary.
        For this enter few characters of the Bank Code and press Search ('^') button next to the field. Click either on Branch Code or on Branch Name links on the search results.
        The Bank Code and Bank Name from beneficiary details screen is filled in with corresponding details of the item selected from search result.
      • Use search by IBAN facility in order to be able to setup correct details.
        For this select the check box above the IBAN field.
        Enter domestic beneficiary IBAN and press on Get Details button next to the field.
        Name, Resident, Fiscal Code, Bank Code and Bank Name will be populated in the respective fields.
  5. Click on Submit button.
NOTE:
  • Please make sure that you enter an amount greater than 0.0 for the domestic beneficiary.
  • You will get information message in case IBAN is incorrect
  • Please make sure that Domestic IBAN starts with MD and is of 24 characters in length
  • The beneficiary details will be verified against their compliance with NBM regulations on credit transfer and in case there are some errors you will be asked to correct them.

How to view/edit a Domestic Beneficiary
  1. Click on Maintain Beneficiary Domestic Payments sub item from Catalogs menu item.
  2. Enter the Beneficiary search criteria: Beneficiary Name or IBAN, or both of them.
    TIP: Do not enter any criteria if you want to retrieve all domestic beneficiaries.
  3. Click on Search button.
  4. From the results list select the one you want to edit.
    TIP: Use Clear button to clear the search result.
  5. Click on Edit button.
    TIP: you can create new beneficiary by clicking New button.
  6. Change any beneficiary details as required (beneficiary type cannot be changed).
  7. Click on Submit button.
    The updated list of Domestic Beneficiary is displayed.
NOTE: Validation rules applied when create domestic beneficiary are valid on edit action as well.

How to delete a Domestic Beneficiary
  1. Click on Maintain Beneficiary Domestic Payments sub item from Catalogs menu item.
  2. Enter the Beneficiary search criteria: Beneficiary Name or Account Number,or both of them.
    TIP: Do not enter any criteria if you want to retrieve the entire list of domestic beneficiaries.
  3. Click on Search button.
  4. From the list with returned beneficiaries select the one you intend to delete.
    TIP: Use Clear button if you want to to clear the current results set.
  5. Click on Yes button in the dialog box you are prompted with.
    TIP: Click on No button if you do not want to proceed with this action any more.
 
 
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Maintain Beneficiary Treasury Payments
This service allows you to Maintain Beneficiary Treasury Payments that are to be used while making payments. This option can be activated with Login Password.

How to add a Beneficiary Treasury Payments Detail.
  1. Click on Maintain Beneficiary Treasury Payments sub item from Maintain Payments/Transfers menu item
  2. Click on Search Button.
  3. A new panel containing list of beneficiaries and from that panel click on NEW Button.
  4. Enter Treasury Beneficiary Details:
    • Treasury Beneficiary IBAN
    • Treasury Bank Code (filled and non - editable)
    • Fiscal Code(filled and editable)
    • Territorial Treasury
    • Resident (filled and non - editable)
    • Treasury Bank Name (filled and non - editable)
    • Territorial Treasury
    • Payment destination

    • TIP:
      • Use search by Account Number facility in order to be able to set a Fiscal Code and Account Number for the Beneficiary. For this enter few characters of the Account Number criteria and press on Search ('^') button next to the field. Click either on Account Number or on Fiscal Code links on the search result. The Account Number and Fiscal Code from beneficiary details screen is filled in with corresponding details of the item selected from search result.
      • Use search by IBAN facility in order to be able to setup correct details.
        For this Enter treasury beneficiary IBAN and press on ^ button next to the field.
        Territorial Treasury and Payment destination will be populated in the respective fields.
  5. Click on Save button.
NOTE: Click on Home link from Beneficiary Search panel to cancel the service and return to the Home Page.
  • Please make sure that Treasury IBAN starts with MD and is of 24 characters in length
  • User will get information message in case Treasury IBAN is incorrect

How to view a Beneficiary Treasury Payments Detail.
  1. Click on Maintain Beneficiary Treasury Payments sub item from Maintain Payments/Transfers menu item.
  2. Enter the Beneficiary search criteria: Beneficiary Name or Treasury Beneficiary IBAN, or both of them (optional).
  3. Click on Search button.
  4. From the results list select the one you intend to View.
  5. Click on Edit button. Beneficiary Details page will be displayed
    TIP: Click on Home link to cancel the service and you will be navigated to Home page Or click on the Back link and you will be navigated to the Maintain Beneficiary Treasury Payments.
NOTE: Click on Home link from Beneficiary Search panel to cancel the service and return to the Home Page.

How to delete a Beneficiary Treasury Payments Detail.
  1. Click on Maintain Beneficiary Treasury Payments sub item from Maintain Payments/Transfers menu item.
  2. Enter the Beneficiary search criteria: Beneficiary Name or Treasury Beneficiary IBAN, or both of them (optional).
  3. Click on Search button.
  4. From the list with returned beneficiaries select the one you intend to delete and Click on Delete Button.
  5. Click on Yes button in the dialog box you are prompted with.
    TIP: Click on No button if you do not want to proceed with this action any more.
NOTE: Click on Home link from Beneficiary Search panel to cancel the service and return to the Home Page.
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Maintain Beneficiary Foreign Currency Payments
This service allows you to setup and maintain beneficiaries for Foreign Currency Payments. This option can be activated with Login Password.

How to add a Foreign Currency Payment Beneficiary
  1. Click on Maintain Beneficiary Foreign Currency Payments sub item from Maintain Payments/Transfers menu item.
  2. Click on Search Button
  3. A new panel containing list of beneficiaries and from that panel click on NEW Button.
  4. Enter the overseas beneficiary details for each of the displayed sections:
    • Beneficiary: IBAN/Account Number,Beneficiary Name, Resident status, Country Code, Country Name, City/Locality, Address/Street
      TIP: Use the Country lookup for right code selection.
      For this enter the criteria for Country Code and press Search ('^') button next to the field. On the screen with results click either on Country Name or Country Code links.
      The Country Name and Country Code from beneficiary details screen is filled in with corresponding details of the item selected from catalog.
    • Beneficiary Bank: SWIFT Code, Beneficiary Bank Name, Beneficiary Bank Branch, Country Code, Country Name, City/Locality, Address, Correspondent Account
      TIP: Use SWIFT Codes lookup for all the beneficiary bank details are filled in with details corresponding to code selected by you, except Correspondent Account.
      The details can be manually entered by selecting the Manual radio button
      Click on Clear button to clear the details entered
    • Intermediary Bank: SWIFT Code, Bank Name
      TIP: Use SWIFT Code lookup to set a valid Intermediary Bank Code and Name. For this, For this enter the criteria for SWIFT Code and press Search button next to the field The Bank Code and Bank Name fields from beneficiary details screen is filled in with corresponding details of the item selected from catalog.
      The details can be manually entered by selecting the Manual radio button
      Click on Clear button to clear the details entered
    • Click on Submit button on Branch Name or Branch Code links.
      The Bank Code and Bank Name fields from beneficiary details screen is filled in with corresponding details of the item selected from catalog.
  5. Click on Submit button.
NOTE: Beneficiary and Intermediary Bank Details must comply with SWIFT MT103 standard. And in case there are some inconsistency you will be asked to correct it.

How to view/edit a Foreign Currency Payment Beneficiary
  1. Click on Maintain Beneficiary Foreign Currency Payments sub item from Catalogs menu item.
  2. Enter the beneficiary search criteria: Beneficiary Name or Account Number/IBAN, or both of them.
  3. TIP: Do not enter any criteria if you want to retrieve the entire list with overseas beneficiaries.
  4. Click on Search button.
  5. From the list of returned beneficiaries select the one you want to edit.
    TIP: Use Clear button if you want to clear the current results set.
  6. Click on Edit button.
    TIP: you can create new beneficiary by clicking New button.
  7. Change any of beneficiary details as required.
  8. Click on Submit button.
NOTE: The beneficiary details validation rules applied on creating a beneficiary also applies on edit beneficiary as well.

How to delete an Overseas Beneficiary
  1. Click on Maintain Beneficiary Foreign Currency Payments sub item from Catalogs menu item.
  2. Enter the beneficiary search criteria: Beneficiary Name or Account Number/IBAN, or both of them.
    TIP: Do not enter any criteria if you want to retrieve the entire list with overseas beneficiaries.
  3. Click on Search button.
  4. From returned results select the one you want to delete.
    TIP: Use Clear button if you want to clear the current results set.
  5. Click on Yes button in the confirmation dialog box you are prompted with.
    TIP: Click on No button if you do not want to proceed with this action any more.
 
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Maintain Beneficiary Group
This service allows you to setup and maintain groups with domestic beneficiaries that you can use to make bulk payments. This option can be activated with Login Password.

How to add Beneficiaries Group
  1. Click on Maintain Beneficiary Group sub item from Maintain Payments/Transfers menu item.
    TIP: A Beneficiary Group can also be added using Maintain Beneficiaries Group service, through New button.
  2. Enter Group Name.
  3. Enter the search criteria for the beneficiaries that you are going to include in the group: Beneficiary Name or Account Number, or both of them.
  4. Enter Search button.
  5. From the list with unassigned beneficiaries select the ones you want to include in the group.
  6. Click on Move ‘>’ button.
    TIP: Use Move All ‘»’ facility if you want to move all unassigned beneficiaries to the assigned beneficiaries list.
    The vice versa action, un-assign beneficiaries, is also available - ‘<’ and ‘«’
  7. Click on Submit button.

How to view/edit a Beneficiaries Group
  1. Click on Maintain Beneficiaries Group sub item from Maintain Payments/Transfers menu item.
    You will be provided with the list of beneficiaries groups that have been setup for your Company.
  2. Select the group that you want to view/modify.
  3. Click on View/Edit Group button.
  4. On the Beneficiary Group Details screen make the necessary changes.
  5. Click on Submit button.

How to delete a Beneficiary Group
  1. Click on Maintain Beneficiaries Group sub item from Mantain Payments/Transfers menu item.
    You will be provided with the list of beneficiaries groups that have been setup for your Company.
  2. Select the group that you are going to delete.
  3. Click on Delete button.
  4. Click on Yes button from the confirmation dialog box you are prompted with.
    TIP: Click on No button if you do not want to proceed with the action any more.
 
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Payment Status/History
Through this service you are able to view instructions history/status setup or actioned by you. At the same time, if you have been assigned with corresponding privileges, you can view all instructions history/status that have been set for your Company. You can optionally print the instructions so you can get this verified from the authorisers before they initiate any action on the instruction. This option can be activated with Login Password.
The saved payments are not retrieved on this screen as the saved payments are temporary payments and can be viewed and used from Maintain Payments only.
  1. Click on Payment Status/History sub item from Maintain Payments/Transfers menu.
  2. Select the Instruction Type
    • My Issued Payments - the instructions that have been setup by you
    • My Authorized Payments - the instructions actioned by you
    • All - the instructions setup by anyone in the company. This option is available only if you posses this privilege
  3. Select the status of instructions you want to view:
    • Waiting for Authorization - the instructions that are not yet actioned by any authorizer. This option is available only for "My Setup Instructions" type
    • Authorized Instructions- the instruction authorized by any authoriser
    • De-Authorised Instructions- the instruction de-authorised by any authoriser
    • Cancelled Instructions- the instruction cancelled by any authoriser
    • In Authorization- the instruction that is under authorization i.e. authorized by at least one authoriser
    • Expired Instructions- the instruction that is expired i.e. not completely authorised and payment date is a date in past
    • In Process Instructions- the instruction that has been accepted by Bank for processing
    • Processed Instructions - the payment has been successfully processed by Bank
    • Rejected by Bank Instructions - rejected by Bank system
    • Rejected Instructions - rejected by Bank staff
    • All
  4. Select the date criteria (optional) if you want to filter the instructions for their setup date or status updated date. The status updated option appears only when status is one of In Process, Rejected By ABS, Rejected or Processed
  5. Click on Search button.
    You will be displayed with all the instructions of selected criteria
  6. Select the instruction and click 'View' to view its details. Payment Details are made available to you.
    TIP: Use Print facility if you want to get the print form corresponding to that particular instruction type.
    NOTE: "Message from the Bank" field displays the messages regarding instructions processing results, including the instruction rejection reason. This is available only when instructions has been sent to Bank for processing.
 
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Authorization List
Being assigned with Authorize Instructions privileges, this service allows you to authorize/de-authorize or cancel one or multiple instructions that have sent to you for authorization at once. If you have instructions to authorise then you will see blinking "Awaiting Authorisation" button at the bottom right corner. This option can be activated with Login Password.
This function will be available to only those corporate users who have the required privilege to authorise the instruction. The instructions will appear for your authorisation as per the authorisation rules defined by the corporate administrator.
You can authorise an instruction if you approve the details of the instruction. The instruction will go for further authorisation if required as per authorisation rules. However, if you are the final authorisor, the instruction will be sent for processing.
Instructions can be de-authorised if you does not approve the details of the instructions and wish to return the instruction to instruction setter for amendment.
The system will allow Reversal of Authorisation / De-authorisation process if no subsequent action has been taken by any other user or the instruction is not authorised by final authoriser. If final authoriser authorise the instruction, they cannot revert this decision as the instruction will be sent for processing. However, if the final authoriser de-authorise the instruction and instruction setter has not made any change to the instruction, they can revert their decision i.e. can authorise the instruction. Deletion should not be allowed to authorizer on instructions that has come for second onwards level of authorization, i.e. the status is Awaiting Authorization 2.

How to Authorise Instructions
  1. Click on Authorization List sub item from Maintain Payments/Transfers menu item or click on "Awaiting Authorisation" button
  2. You will be provided with the list with instructions that are waiting for authorization or are in authorization (i.e. are waiting for next level of authorization to be applied). .
    TIP: The instructions by default will appear which will be required to be authorise using the strongest authorisation security mechanism you have subcribed for.
  3. You can change the security in Authorisation Mechanism dropdown to see the list of instructions which you can authorisation using differet Authorisation security.
  4. In case you wish to see all the instructions and the possible authorisation mechanisms that can be used to authorise each instruction, select "All" in Authorisation Mechanism dropdown.
  5. Select the required instruction.
    TIP: If you want to authorize more than one instructions at once, you are able to do this by selecting multiple instructions from the list.
    If you want to View instruction details before authorizing it, click on Instruction ID link of required instruction.
  6. Click on Authorise button.
  7. If there is a requirment to authorise, select a security mechanism to authorise and click Confirm button to continue with the transaction. The transaction is to be authorized as per the authorization method selected. A section will be displayed requiring to provide authorization details as below.
    TIP:
    • If authorization method is set to OTP, an OTP along with Transaction ID will be sent to email and/or SMS. Specify the OTP received against this specific Transaction ID in the OTP field.
      TIP: If the user does not receive OTP details, transaction details are saved and OTP can be entered later using Maintain Transfer screen. Click Submit button to complete the transaction. An email and SMS will be sent to customer informing the details of the transaction.
    • If authorisation method is set to Digital signature
      • File Browser based digital signature load - select 'File' option and click Browse. Locate the .pfx file and specify the password.
    • If authorization method is set to Mobile eID, the user will be sent request on their mobile to sign.
NOTE: In order to be able to authorize/de-authorise the instructions, please make sure that you have uploaded the digital certificate in the system. For more details on this please contact the support team.

How to De-authorize Instructions
  1. Click on Authorization List sub item from Maintain Payments/Transfers menu item or click on "Awaiting Authorization" button. Select the value 'Action Required' from Instruction Status drop down.
    You will be provided with the list with instructions that are waiting for authorization or are in authorization (i.e. are waiting for next level of authorization to be applied).
  2. Select the required instruction.
    TIP: If you want to de-authorize more than one instructions at once, you are able to do this by selecting multiple items from the list.
    If you want to View instruction details before de-authorizing it, click on Instruction ID link of required instruction.
  3. Click on De-authorize button.
  4. Enter the de-authorization reason.
    NOTE: If you have selected more than one instruction, the de-authorization reason entered at this step is applied to all selected instruction.
  5. A section will be displayed requiring to provide authorization details as below.
    TIP:
    • If authorization method required is OTP, an OTP along with Instruction ID will be sent to email and/or SMS. Specify the OTP received against this specific Transaction ID in the OTP field.
    • If authorization method is set to Digital signature
      • File Browser based digital signature load - select 'File' option and click Browse. Locate the .pfx file and specify the password.
    • If authorization method is set to Mobile eID, the user will be sent request on their mobile to sign.
NOTE:
  • Transactions made ​​outside normal working hours of the bank and on weekends, will account for the next working day.
  • In order to be able to authorize/de-authorize the instructions, please make sure that you have uploaded the digital certificate in the system. For more details on this please contact the support team.

How to Cancel Instructions
  1. Click on Authorization List sub item from Maintain Payments/Transfers menu item or click on "Awaiting Authorization" button. Select the value 'Action Required' from Instruction Status drop down.
    You will be provided with the list with instructions that are waiting for authorization or are in authorization (i.e. are waiting for next level of authorization to be applied).
  2. Select the required instruction.
    TIP: If you want to cancel more than one instructions at once, you are able to do this by selecting multiple items from the list.
    If you want to View instruction details before authorizing it, click on Instruction ID link of required instruction.
  3. Click on Delete button.
  4. Click on Yes button from confirmation dialog box you are prompted with.
    TIP: Click on No button if you do not want to proceed with this action any more.
    The selected instructions are cancelled.
 

How to Revert the decision taken on instructions
  1. Click on Authorization List sub item from Maintain Payments/Transfers menu item or click on "Awaiting Authorization" button. Select the value 'My Actioned' from Instruction Status drop down.
    You will be provided with the list with instructions that were actioned by you and no other action has been taken by anyone on the instructions.
  2. Select the required instruction.
    TIP: If you want to revert the decision on more than one instructions at once, you are able to do this by selecting multiple items from the list. However, the status of all instructions should be same.
    If you want to View instruction details before actioning on it, click on Instruction ID link of required instruction.
  3. Click on Authorise button if all selected instructions are in De-authorised status.
  4. Click on De-authorise button if all selected instructions are in 'Awaiting Instruction 2' and so on.
  5. Click on Delete button if all selected instructions are in De-authorised or Awaiting Instruction 1 status.
  6. Click on Yes button from confirmation dialog box you are prompted with.
    TIP: Click on No button if you do not want to proceed with this action any more.
    The selected instructions are cancelled.
 
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Setup New Employee
This service allows you to setup and maintain employees for your Company. This option can be activated with Login Password.

How to setup an Employee
You can add an Employee either from Menu or from Master List.
From Main Menu:
  1. Click on Setup New Employee sub item from Salary Project menu item.
  2. Enter the Employee Details and Account Number(s) or Card Numbers(s) for this Employee.
  3. Click on Submit button.
From Master List:
  1. Open the Employees Master List.
  2. Click New button.
  3. Enter Employee Details and Account Number(s) or Account Category(s) for this Employee.
  4. Click on Submit button.
NOTE:
  • When completing the Employee Details please make sure that you provide the First Name and Surname, either Personal Code or ID number, and at least one Account Number or Account Category.
  • You can set up to 6 distinct Account Categories to the Employee.

How to edit an Employee
  1. Open the Employees Master List.
  2. Select the Employee record you want to edit.
    TIP: You can quickly find a specific Employee by using the available Search Employee facility.
  3. Click Edit button.
  4. Amend Employee Details as needed.
  5. Click on Submit button.
NOTE:
  • You can amend any details of the Employee, but before saving please make sure that you provided the First Name and Surname, a unique Personal Code and a unique Employee ID.

How to delete an Employee
  1. Open the Employees Master List.
  2. Select the Employee record you want to edit.
    TIP: You can quickly find a specific Employee by using the available Search Employee facility.
  3. Click on Delete button.
  4. Click OK to confirm your decision to remove the Employee from Master List.
    TIP: Click No if you changed your mind regarding delete action.
NOTE:
  • Removing the employee from Master List will remove it from any sub list this is associated with
 
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Maintain Employee List
This service allows you to maintain the entire list with employees (alias Master List) or the employees list belonging to one or another department or sub division of your Company (alias Sub List).
You also can download these lists if necessary. This option can be activated with Login Password.
As the employee might also be setup through branch, the employee list can be synchronized.
The Employees List can also be viewed/downloaded from the system.

How to maintain Master List
  1. Click Maintain Employee List sub item from Salary Project menu item.
  2. Select Master option from Maintain Employee Lists section of the screen.
  3. Click View/Edit Master List button.
    You will be taken to the Employee List Details.
  4. TIP: Use Download facility to download the Master List file.
  5. In the screen with list details search for the employee you are interested in.
    If necessary, you can perform different add/edit/delete employee actions.

How to maintain Sub Lists
Through this facility you are allowed to assign Employees to a Sub list or un-assign them from this, for reassign purpose (to another sub list).
An employee can belong to only one Sub list at the any time.
Assign Employee to Sub List
  1. Click Maintain Employee List sub item from Salary Project menu item.
  2. Select Sub List option from Maintain Employee List section of the screen.
  3. Search for the Sub list you want to maintain.
    TIP: If you do not have a Sub List yet or it appeared the necessity to rename/delete an existing one, you can use the add/rename/delete sub lists facility.
  4. Click on View/Edit button.
    TIP: Use Download facility if you want to download the Sub List.
  5. Search for the employees you are interested in.
  6. Click on Assign/Un-assign button.
  7. To Assign or Un-assign employees from sub list ,select one or more employees by clicking the checkbox in the row.
    TIP: Use search employee facility to quickly identify the required employee.
  8. Repeat step 7 as many times as required.
  9. Click on Submit button.
Un-assign Employee from Sub list
  1. Click Maintain Employee List sub item from Salary Project menu item.
  2. Select Sub List option from Maintain Employee List section of the screen.
  3. Search for the Sub list you want to maintain.
    TIP: If you do not have a Sub List yet or it appeared the necessity to rename/delete an existing one, you can use the add/rename/delete sub lists facility.
  4. Click on View/Edit button.
    TIP: Use Download facility if you want to download the Sub List.
  5. Search for the employees you are interested in.
  6. Click on Assign/Un-assign button.
  7. To Assign or Un-assign employees from sub list ,select one or more employees by clicking the checkbox in the row.
    TIP: Use search employee facility to quickly identify the required employee.
  8. Repeat step 7 as many times as required.
  9. Click on Submit button.

How to find required employee
The search facility allows you to quickly get a required Employee(s) available in the Master List or a Sub-list.
  1. Click Maintain Employee List sub item from Salary Project menu item.
  2. Select to view/edit either the Master List or a Sub List.
  3. Enter the search criteria on the Employee List Details screen.
    You may specify as search criteria one or all of the followings: First Name, Surname, Personal Code.
    TIP: If you want to get the whole list with Employees, do not enter any search criteria.
  4. Click on Search button.
    All the Employees matching entered criteria are retrieved and displayed for your usage.
    TIP: Use the Clear button if you want to clear the search criteria all at once.
 
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Payroll
Payroll is an easy and effective tool to remit salary to all your Company employees or a sub set of them. This option can be activated with Login Password.
There are 4 ways to create a Payroll:
Please note that only authorized users will be able to create a Payroll Instruction.
When creating Payroll Instructions please make sure you specify debit Account and this is the Payroll Account of your Company.
You can specify a Payroll either by Account Category or by Account Number.

How to setup Payroll from Employees List
Create Payroll
  1. Click on Payroll sub item from Salary Project menu item.
  2. Select 'From Employee List' option from the screen.
  3. Select the required list with employees.
    There are available the Master List, all Sub lists that have been defined for your company, and the Assigned Employees List option.
  4. Select the currency in case you have selected Master List of Assigned Employee list.
  5. Click on Submit button.
  6. Enter the Payment Details and Employee Amount Details.
  7. Press Recalculate button so that whole debit amount is made available to you.
  8. Click on Submit button.
    Your Instruction is waiting for authorization now.
NOTE:
  • Transactions made outside normal working hours of the bank and on weekends, will account for the next working day.
  • When specify Payment Details please make sure you set the Debit Account, a Document Number and a Date that is no less than Today and it is a Bank working day.
  • When Specify Employee Amount Details please make sure you have set the amount for at least one employee and this is greater than 0.0.
  • The list with Employees might have assigned either Account Number(s) or an Card Number (s), and even both. So, when specify the Instruction format, please make sure your Master List or Sub lists contain Employees associated with that format type.
  • As an Employee is assigned with more than one Account Number/Card Number, in the list with Employees you are able to indicate which of these has to be considered on payment.
  • If you made some changes to document number and want to reset it please use Reset button.
Save Payroll Instruction
Saving a Payroll Instruction allows you return to it any time and prepare it to be sent for authorization.
  1. Prepare a Payroll Instruction.
  2. Click on Save button instead of Submit one.
Save Payroll Instruction as Template
You might want to create Payroll Instruction templates and use them on Payroll Instruction generation instead of creating this from scratch.
  1. Prepare a Payroll Instruction.
  2. Select Save As Template option from the screen.
  3. Enter the Template Name.
  4. If you want this template to be available to you only, then select ‘Own’ option. Otherwise, please select ‘Company’ option, and therefore this will be a company wide template.
  5. Click on Save button.

How to setup Payroll using an already defined one
Create Payroll
  1. Click on Payroll sub item from Salary Project menu item.
  2. Select 'Status/History of Own Previous Payroll Instructions' option from the screen.
  3. Set the Instructions Search criteria.
    TIP: You can use Clear button if you want to remove all the search criteria at once.
  4. From returned results select the Instruction you want to use.
  5. Click on Create New Instruction button.
  6. On Create Payroll Instruction screen enter the Payment Details and Employee Details as necessary.
  7. Click on Submit button.
    Your Instruction is waiting for authorization now.
NOTE:
  • Transactions made ​​outside normal working hours of the bank and on weekends, will account for the next working day.
  • You will be able to search for Instructions with Executed, In Process or Rejected statuses only.
  • Once you have chosen to create a new Payroll from an existing one, all its details are copied to the new Instruction (and not the instruction itself) and you may adjust them as needed, except the Instruction format.
View Instruction
In case you want to view an Instruction before using it on new Payroll Instruction generation, please do the following:
  1. Open Create Instruction from Instruction screen.
  2. Select the required Instruction.
  3. Click on View button.
    You will be taken to corresponding Instruction Details screen, in view - only mode.
Download Instruction File
  1. Open Create Instruction from Instruction screen.
  2. Select the required Instruction.
  3. Click on Download button.
  4. Select the path you want the file to be saved and click on Save button from the Save As dialog box you re prompted with.
  5. Go to the path indicated at previous step and open the file.

How to setup Payroll from Instruction File
  1. Click on Payroll sub item from Salary Project menu item.
  2. Select 'Employee List' option from the screen.
  3. Browse for a Payroll Instruction File from your workstation. The structure of the Payroll Instruction File you can view here: http://www.eximbank.com/exim/FISIERE/p040872.csv
  4. Click on Submit button.
  5. On Create Payroll Instruction screen enter the Payment Details and Employee Details as necessary.
  6. Click on Submit button.
    Your Instruction is waiting for authorization now.
NOTE:
  • Transactions made outside normal working hours of the bank and on weekends, will account for the next working day.
  • Once you have chosen to create a Payroll Instruction from an Instruction File, this will serve as a template for new instruction. You are able to change any of its details, except Instruction Format.

How to setup Payroll from Instruction Template
  1. Click on Payroll sub item from Salary Project menu item.
  2. Select 'From Instruction Template' option from the screen.
  3. Enter the search criteria that would match requirements for your template.
  4. Click on Search button.
    TIP: Click on Clear button if you want to clear all search criteria at once.
  5. From returned results select template that best meets your needs.
  6. Click on Make Payment button.
  7. On Create Payroll Instruction screen enter the Payment Details and Employee Details as necessary.
  8. Click on Submit button.
    Your Instruction is waiting for authorization now.
NOTE:
  • Transactions made outside normal working hours of the bank and on weekends, will account for the next working day .
  • Once you have chosen to create a Payroll Instruction from an Instruction Template, all its details are copied for the new Instruction and you can change any of these, except Instruction Format.
 
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Access Rights
This service allows you to obtain the report on all users and their assigned Resource Privileges. This option can be activated with Login Password.

How to get Access Rights Report
  1. Click on Access Rights sub item from Customer Services menu.
    You will be provided with the list of all Company users and their assigned resource privileges.
    The report shows the Accounts, Groups or General level privileges assigned to each user.
 
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Payment Authorization Rules
This service allows you to obtain the report with all company users with instructions authorization privileges. This option can be activated with Login Password.

How to get Payment Authorization Rules
  1. Click on Authorization Rules sub item from Customer Services menu.
    You will be provided with the list of all Company users and their assigned authorization rules.
    The report shows the authorization rules assigned to each user on accounts and instructions.
 
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View Historical Data
This service allows you to view all operations performed for different services over internet banking for the specified date range. This option can be activated with Login Password.
  1. Click on View Historical Data sub menu from Customer Services menu.
  2. Set the period for which you want to view the operations performed.
  3. Select the service from the list if you wish to see a specific service's operations else select 'All".
  4. Click on Submit button to view the operations.
  5. Click on Home link to navigate back to the home page..
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NBM Official Exchange Rates
This service allows you to view today's exchange rates of NBM official. This option can be activated with Login Password.

How to get NBM Official rates
  1. Click on sub item NBM Official Exchange Rates from Customer Services menu item.
  2. NBM Official Exchange Rates page will be displayed.
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Commercial Exchange Rates
This service allows you to view today's Eximbank commercial exchange rates. This option can be activated with Login Password.

How to get Eximbank commercial rates
  1. Click on sub item Commercial Exchange Rates from Customer Services menu item.
  2. Eximbank Commercial Exchange Rates page will be displayed.
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Currency Convertor
This service allow you to calculate the exchange rates for currency conversion using EXIMBANK Commercial Rates or NBM Official Rates. This option can be activated with Login Password.

How to calculate exchange rates
  1. Click on Currency Convertor sub item from Customer Services menu item.
  2. Select 'Sell Currency', 'Buy Currency' and Exchange Rate Type.
  3. Click on Calculate Button.
  4. Calculated value of Exchange rate will be displayed along with Exchange Rates table.
  5. Click Clear button to clear the selected values.
  6. Click on Home link to navigate back to the Homepage.
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Corporate Contacts
Through this facility you will be able to add, edit and delete Corporate Contacts. The corporate contacts are required for making Forex transactions. This option can be activated with Login Password.

How to add a new corporate contact
  1. Click on Corporate Contacts sub item from CUSTOMER SERVICES menu item.
  2. Click on New button.
  3. Enter Full Name of the corporate contact and its contact Phone number, both being compulsory.
  4. Click on Save Person button.

How to edit a corporate contact
  1. Click on Corporate Contacts sub item from CUSTOMER SERVICES menu item.
  2. Select a contact from the list with contacts.
  3. Click on Edit button.
  4. Enter Full Name of the corporate contact and its contact Phone number, both being compulsory.
  5. Click on Save Person button.

How to delete a corporate contact
  1. Click on Corporate Contacts sub item from CUSTOMER SERVICES menu item.
  2. Select a contact from the list with contacts.
  3. Click on Delete button.
  4. Click Yes on the dialog box you are prompted with.
    TIP: Click No if you do not need to remove the contact any more.
 
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Maintain Roles
A role consists of privileges assigned on various applicable resources of the corporate customer. The resources can be of types: Account, Group (i.e. products such as current, loan, deposit etc.) and General. This option can be activated with Login Password.
The privilege represents the business service that are allowed on Internet Banking. These privileges are defined to be account or non account based. The account based privileges can only be associated with resources of type Account and Group while the non account based privileges can be assigned with General resources.
For example, privileges like Account Summary, Inter Account Transfer, Domestic Payment etc are account based while the privileges like change password, instruction history are non account based.
Through this facility your corporate Administrator will be able to define and maintain roles for your Company. Different roles can be created to perform various operations.
These roles can be assigned to the users of your corporate company. A user can be given one or many roles allowing the user to perform all permitted operations as per the privileges granted on different resources.

How to define a Corporate Role
  1. Click on Maintain Roles sub item from User Administration menu item.
  2. Click on New button.
  3. Enter the role Name (mandatory) and the role Description
  4. Click on Save Role button.

How to view/edit a Corporate Role
  1. Click on Maintain Roles sub item from User Administration menu item.
  2. Select the role you want to view/edit.
  3. Click on View/Edit button.
  4. In order to edit a role, apply required amendments to Role Name and Role Description.
  5. Click on Save Role button.
    The updated list of roles is displayed.
    TIP: In order to change resources and privileges associated with this role, use  Roles Details facility.

How to delete a Corporate Role
  1. Click on Maintain Roles sub item from User Administration menu item.
  2. Select the role you want to delete.
  3. Click on Delete button.
  4. Click on Yes button in the dialog box you are prompted with.
    TIP: Click on No button if you do not want to proceed with the action any more.
NOTE: You will be able to delete a Role only if this is not assigned to any user. Otherwise, before deleting it, you will need to un-assign this role from all existing users.

How to edit Role Details
Through this facility you are enabled to assign resources and privileges to a Role or restrict its access to these.
Assign Resources and Privileges
  1. Click on Maintain Roles sub item from User Administration menu item.
  2. Select the Role to edit.
  3. Click on View/Edit button. The resources assigned to the role are displayed.
  4. Select the Resource type for which privileges are to be added - Accounts, Group or General.
  5. If on previous step you selected Accounts or Group option, then select the Accounts or Groups from the list. The group option allows to assign similar privileges to all accounts within the group.
  6. Select the privilege(s) from Unassigned list.
  7. Click on Move ‘>’ button.
    Repeat steps 6 and 7 as many times as necessary.
    TIP: Use Move All ‘>>’ button if you want to move all available items at once.
  8. Click on Submit button.
    The resource with its corresponding privileges is added to the list of resources available to Role.
Restrict Role access to Resources
  1. Click on Maintain Roles sub item from User Administration menu item.
  2. Select the Role to edit.
  3. Click on View/Edit button.
  4. From the list of available Resources select the one you want to restrict Role access to.
  5. Click on delete button.
    The selected Resource is removed from the list with resources available to Role, along with its associated privileges.
Restrict Privileges of Resource
  1. Click on Maintain Roles sub item from User Administration menu item.
  2. Select the Role which details you want to edit.
  3. Click on View/Edit button.
  4. From the list with available Resources select the one for which you want to restrict privileges.
  5. Click on View/Edit button.
  6. From the list with assigned privileges, select the one you want to restrict the access to.
  7. Click on Move ‘<’ button.
    Repeat steps 6 and 7 as many times as necessary.
    TIP: Use Move All ‘<<’ button if you want to move all items at once.
  8. Click on Submit button.
    Resource with updated set of privileges is available in the list of Resources.
NOTE:
  • The list with displayed privileges depends on selected Resource type - Accounts, Group or General.
  • The Accounts and Group resource type will display only those resource that are not assigned to the Role yet.
  • If you choose to setup privileges at Group level, then these will overwrite the privileges assigned to Accounts linked to this group.
  • For a role to be usable, it is essential to assign to it at least one resource and and least one privilege for that Resource.
 
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Maintain Users
Through this facility your corporate Administrator is able to add and administer user on behalf of your company that will be able to use BankFlex application. This option can be activated with Login Password.

How to add a Corporate User
  1. Click on Maintain Users sub item from User Administration menu item.
  2. Click on New button from the screen.
  3. Enter user details
    • compulsory- First Name, Last Name, Mobile Number, Email, Identification Number, User Logon ID, Password send (SMS or Email), Preferred Language, Signatory Type, Preferred Authentication, Preferred Authorisation
    • optional - Middle Name, Telephone Number, Fax, Department, Job Title, Personal Code, Domicile, User Active, Alert Method (SMS or Email)
  4. Click on Submit button.
    Note: The mobile number and Email should be unique i.e. it is not used by some other user in the system. If so, you will not be able to create the user.

How to view/edit a Corporate User
  1. Click on Maintain Users sub item from User Administration menu item.
  2. Select the user you want to view/edit.
  3. Click on Edit/View button.
  4. In order to edit the user, change the User Details as necessary.
  5. Click on Submit button.
    Note: The mobile number and Email should be unique i.e. it is not used by some other user in the system. If so, you will not be able to create the user.
    The updated list of users is displayed.
    TIP: Use the Assign Roles facility in order to assign/un-assign role(s) to the user.

How to delete a Corporate User
  1. Click on Maintain Users sub item from User Administration menu item.
  2. Select the user you want to delete.
  3. Click on Delete button.
  4. Click on Yes button in the dialog box you are prompted with.
    TIP: Click on No button if you do not want to proceed with this action any more.
NOTE: A user can be deleted only if this is not associated with an authorisation rule. Otherwise you will have to remove user from authorisation rule and only after that you will be able to delete the user.

How to Assign Roles to a Corporate User
  1. Click on Maintain Users sub item from User Administration menu item.
  2. Select the user you want to assign/un-assign the roles.
  3. Click on Roles button.
  4. From the lists with available roles select the one you want to assign/un-assign.
  5. Click on Move ‘<’ button.
    Repeat steps 4 and 5 as many times as necessary.
    TIP: Use Move All ‘«’ button if you want to move all available items at once. The reveres action - un-assign roles, is also available.
  6. Click on Submit button.
    The user is updated with new roles list, as per your applied changes.
 
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Maintain Users Authorization Rules
Through this facility your corporate Administrator is able to define and administer the authorisation rules for different types of instructions that will be created in BankFlex regarding your corporate accounts that have been registered in the Profile. This option can be activated with Login Password.

How to setup the maximum allowed withdrawal limit for account
  1. Click on Maintain Users Authorization Rules sub item from User Administration menu item.
  2. Select the type of instruction as "Account Based"
  3. Select the account for which you want to setup the daily withdrawal limit.
  4. Click on Edit button.
  5. The current limit on the account and the bank defined limit is displayed to you. Specify the limit as appropriate.
  6. Click on Submit button.
NOTE: The maximum withdrawal limit per account cannot be greater than the limit established by Bank.

How to add an Authorisation Rule
  1. Click on Maintain Users Authorization Rules sub item from User Administration menu item.
  2. Select the type of instruction, whether account based or others which you intend to setup The account based are the ones where authorization rules are defined on an account. Others are the ones which are non-account based like KYC Update
  3. If account based, select the account and its relating instruction type for which you want to add an authorization rule.
  4. Click on New button.
  5. If the instruction type is based on amount, you need to specify minimum and Maximum withdrawal limits.
  6. Add at least one Authorizers Set.
  7. Click on Submit Set button.
NOTE: The maximum limit per instruction cannot be greater than the limit established by Bank.

How to view/edit an Authorization Rule
  1. Click on Maintain Users Authorization Rules sub item from User Administration menu item.
  2. Select the account and its relating instruction type for which you want to change the authorization rule.
  3. Select the Authorization rule you intend to edit.
  4. Click on Edit button.
  5. Enter the changes you want to apply to authorization rule: Minimum and Maximum limits.
  6. Click on Submit Set button.
  7. If required, change the Authorizers Set
  8. .
  9. Click on Submit Set button.

  10. The authorization set is updated according to your last changes.
NOTE: If the authorization rule is in usage i.e. an instruction is present matching the authorization rule, it cannot be modified.

How to delete an Authorization Rule
  1. Click on Maintain Users Authorization Rules sub item from User Administration menu item.
  2. Select the account and its relating instruction type for which you want to delete the authorization rule.
  3. Select the authorization rule to delete.
  4. Click on Delete button.
  5. Click on Yes button in dialog box you are prompted with.
    TIP: Click on No button if you do not want to proceed with action any more.
NOTE: The Authorization Rule cannot be deleted if an instruction exists matching the authorization rule.

How to manage an Authorizers Set
An authoriser set consists of one or more authorizers. The minimum number of authorizers required to sign-off an instruction is defined by Bank.
These authorizers will be responsible to authorize the instruction for the specified account and instruction type within the minimum and maximum limits specified for this rule. The sequence of authorization is defined by Authorizers Level .
There can exist multiple authorization sets with two or more authorizers each. First authoriser of any set can initiate the instruction authorization process and in which case, the next authorisers of the same set should complete the authorization process. It will no longer be available for authorization to other sets.
  1. Open Authorization Rules screen either for rules adding purpose, or for rules editing purpose.
  2. Click on Submit Set button.
NOTE: BankFlex enables you to setup more than one authorizers set for an instruction type. But for instructions authorization, one single set of authorizers is sufficient to sign it off.

How to manage authorization levels for instruction authorisation
The authorization level indicates which authoriser will need to authorize the instruction first i.e. it defines the sequence of authorization within the given authorizer set.
  1. Open Authorization Rules screen either for Authorizers Set adding purpose or for Authorizers Set editing purpose.
    • In order to add Authorization Level - click on Add Level button and select the user you want to assign to the authorizer set.
    • In order to remove the Authorization Level - select the required level and click on Delete Level button.
  2. Click on Submit Level button.
NOTE: According to local regulations, a payment document must be signed off by at least 2 people. Therefore, when define an Authorizers Set please make sure that you specify 2 levels of authorization, with 2 distinct users.
 
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Authorize Certificate Requests
This option will be available only to the Corporate administrator. Through this facility administrator will be able to approve or reject certificate requests for corporate users. This option can be activated with Login Password.

How to authorize or de-authorize the pending digital certificate requests
  1. Click on Authorize Certificate Requests sub item from User administration menu item.
  2. The screen gets populated with all certificate requests that require approval from the corporate administrator.
  3. The screen allows the corporate administrator to filter the records on the basis of search criteria like user name, request date range. Specify the search criteria and click search button to filter the desired requests. Clear button clears the search criteria and results.
  4. Select a certificate request and click Reject button, the system requires you to specify the reject reason. Rejected Certificate Request gets the status “Rejected By Admin”. The corporate user receives an alert specifying the same.
  5. Select a certificate request from the search results and click Approve button. The system requires you to choose a digital certificate to sign the certificate request details. Approved Certificate Request gets the status “Pending”, which means it has been sent to the certificate authority. The corporate user receives an alert specifying the same.
  6. This screen allows the corporate administrator to track the status of certificate requests he approved. After receiving approval from corporate administrator, they could exist in various statuses like “Pending”, “Accepted”, “Rejected”, “Downloaded” and “Error”. In addition he can also see the requests that he had rejected previously, although there is no other status that the rejected certificate requests would exist in. He can use the search criteria panel to filter the results in similar manner.
 
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Manage User Certificates
This service allows the corporate main administrator to view, activate and deactivate the certificates of their corporate users. This option can be activated with Login Password.
  1. Click on Manage User Certificates sub item from User administration menu item.
  2. Select a user’s certificate.
  3. Click view button to view the certificate details.
  4. Click Activate to activate a deactivated certificate or Click Deactivate to deactivate an active certificate.
  5. Specify the reason of deactivation and click on Submit button.
 
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Change Password
Please follow the steps below to change your login password:
  1. Click Change Password sub item from Security menu.
  2. Enter current login password.
  3. Enter new login password.
  4. Re-enter new login password used in previous step, for confirmation purpose.
  5. Click on Submit button.
If you are asked to change password immediately after login, and if you see the "Later" button on the change password screen, you may change the password at a later time
NOTE:
  • Password will be minimum 8 characters and maximum 28 characters in length.
  • Password will contain lowercase and uppercase letters and will contain at least 1 digit and at least one special symbol, like (!@#$%^&*_+=?/~';:,<>|) .
  • Password cannot begin with a special symbol.
 
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Register Digital Certificate
Through this facility you will be able to upload your digital certificate file. This option can be activated with Login Password. The file to upload should contain the public key of your digital certificate. The extension of the file is .cer

How to upload the digital signature file
  1. Click on Register Digital Certificate sub item from Security menu item.
  2. Click Browse to locate the file to upload.
  3. Choose the file containing the public key of your digital certificate
  4. Click on Read Certificate button.
  5. If the file is valid then the certificate details will be presented to you with a prompt to click the submit button
  6. Click on Submit button to upload the digital certificate.
    You will now be able to use this certificate at the time of logon or for Instruction Authorisation process.
    Note: The certificate should belong to you and has not been used by someone else.
 
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Request Digital Certificate
Through this facility you will be able to request digital certificate from bank’s certificate authority. This option can be activated with Login Password. This service allows you to request, view, download and read guidelines to export the certificate keys in a folder on your computer. You can only make a request if there is no other request is in process, i.e. no other request is in “In Authorisation” / “Pending” / “Accepted” state.

How to request, download and export the digital certificate
  1. Click on Request Digital Certificate sub item from Security menu item.
  2. Click on ‘Request New Certificate’ button, system will prompt you to allow website to perform a digital certificate operation.
    • If you say No to this prompt, the request will not be created
    • If you say Yes to this prompt, the certificate request gets created which you can see with the status ‘In Authorisation’. This request goes to the corporate administrator for approval
  3. When the administrator rejects a certificate request, the corporate user can see the certificate request with a status “Rejected by Admin”.
  4. When the administrator approves the certificate request, it is passed on to the certificate authority and will be displayed with Pending status to the corporate user.
  5. The certificate authority can either deny or issue the certificate request.
  6. The system keeps performing a status enquiry of pending certificate requests.
  7. In case the request gets denied by the certificate authority, the corporate user receives an alert specifying the same. The certificate request will be displayed with a status “Rejected”.
  8. When a certificate is issued by the certificate authority, the corporate user receives an alert specifying the same. The system shows the certificate request status as Accepted. Once in this state the user can download the certificate.
  9. To download the digital certificate click on ‘Download Certificate’ button. The certificate gets installed in the browser (your personal store in case of IE).
  10. To export the public and private keys of the certificate in a folder on your computer, click “Export & Save Certificate Keys”. This will open up a pop-up that provides guidelines to you on how to export the public/private key files from the certificate stored in your browser.
  11. You need to follow each step carefully.Once the instructions are successfully completed you will be able use digital certificate for authentication and authorization.
    Note: In case of Firefox and Opera, the request new certificate will be two-button process.
    Also in case of Opera, the Customer will be presented with a dropdown to select the key Length as 2048.
 
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Inbox
This service allows you to send/receive messages to/from Bank. This allows you to send your problems or suggestions to Bank. You will be able to view messages received from Bank, reply to them or delete the messages.

How to view messages sent by Bank
  1. Click on "You have N new messages" link that is displayed on top right side of the Home page.
    If there are no new (unread) messages, you will be informed that you have 0 messages.
    You are provided with the list of messages that have been sent by Bank for your information.
  2. Click on the Message Subject link.
    The message is opened and you can read its content.
  3. Depending on action you want to undertake, click one of the following action buttons:
    • Inbox - to go back to the message list from your inbox
    • Reply - to reply to this message
    • Close - to close the message and go to application main page.

How to compose a new message
  1. Click on "You have N new messages" link that is displayed on top right side of the Home page.
    If there are no new messages for you to display, you will be informed that you have 0 messages.
  2. Click on Compose button in the messages list.
    You are redirected to the message entering page.
  3. Enter the message details:
    • Select the Account you want the message to be associated with.
    • Select the subject - Password relating issue, Funds Transfer, Cards, Address change, Mobile Banking, Others
    • Enter the message body.
    • Attach documents(if any).
  4. Click on Send button.
    TIP: Click on Inbox button to go back to your Inbox without sending the message.
    The message is sent to the Bank. You can use View Sent Messages facility to view all messages sent by you.

How to delete messages from Inbox
  1. Click on "You have N new messages" link that is displayed on top right side of the Home page.
    If there are no new messages for you to display, you will be informed that you have 0 messages.
  2. Select the message(s) you want to delete.
    TIP: Click on message Subject link if you want to view the message before deleting it.
  3. Click on Delete button.
  4. Click on Yes button in the confirmation dialog box you are prompted with.
    TIP: Click on No button if you do not want to proceed with this action any more.
    The selected Messages are sent to Trash. You can use View Messages sent to Trash to view all deleted messages.

How to view sent messages
  1. Click on "You have N new messages" link that is displayed on top right side of the Home page.
    If there are no new messages for you to display, you will be informed that you have 0 messages.
  2. Click on Sent Messages button in the messages list.
    You are provided with the entire list with messages that have been sent by you and have not been deleted.
  3. Depending on action you want to undertake, click one of the following buttons:
    • Inbox - to go back to Inbox
    • Trash - to go back to Trash box
    • Compose - to compose a new message. You can use Compose Message facility to create a new message.
    • Delete (by selecting messages) - to delete the message from Sent box.
      TIP: Click on Yes button in the confirmation dialog box you are prompted with.
      Click on No button if you do not want to proceed with this action any more.
      The selected Messages are sent to Trash. You can use View Messages sent to Trash to view all deleted messages.
    • Close - to close the message and go to application main page.
    • Click on message Subject link in order to view details of that message. From the message details page you are able to go back to Sent box by clicking on Sent button.

How to view messages sent to Trash
  1. Click on "You have N new messages" link that is displayed on top right side of the Home page.
    If there are no new messages for you to display, you will be informed that you have 0 messages.
  2. Click on Trash button in the messages list.
    You are provided with the list with messages that have been sent to trash.
  3. Depending on action you want to undertake, click one of the following buttons:
    • Inbox - to go back to Inbox
    • Sent - to go back to Sent box
    • Restore (by selecting messages) - to move the messages from Trash to Inbox or Sent box
    • Delete (by selecting messages) - to permanently delete the message from Trash
    • Close - to close the message and go to application main page.
    • Click on message Subject link in order to view details of that message. From the message details page you are able to go back to Sent box by clicking on Sent button.
 
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First Time Logon
Once you have received your login account details from your company's administrator or mentioned in the subscription form (for the company's administrator user only), in order to be able to access BankFlex services, you will need to perform First Time Login procedure for your account activation purpose.
  1. Enter in browser the EXIMBANK official site address.
  2. Click on the Corporate Internet Banking icon displayed on the page header.
    You are directed to login page.
    The page bottom displays the link: "Please complete the registration process in Eximbank Online!."
  3. Click on the link.
  4. On the First Time Login page enter: Company ID, Login Id, and data that you indicated when filled in the subscription form or received from your company's administrator.
  5. Click on Submit button.
    All these details are against data stored in the system for your identity verification.
    Once your identity is established, the system generates the password for first time login and sends it either by SMS, or by email, or both methods (in parts), depending on password receiving preferred method set for your login account.
    TIP: enter the correct personal details as incorrect tries will lock your account and it will require Bank administrator to unlock it.
  6. On the screen with first time login password verification enter: the first time login password you received from system, new password and once again the new password, for confirmation purpose. You will use the new password for further authentication and login.
  7. TIP: Enter the correct first time login password within 15 minutes of its generation as incorrect tries will lock your account and it will require Bank administrator to unlock it. If you don't receive the first time login password for a long time, then start the first time login process once again.
  8. If you are authorised to use digital signature for login purposes, then select the following options:
    • Upload Digital Certificate - if you already have the digital certificate available with you, you can choose to upload the file enabling you to logon to Internet Banking system.
  9. Click on Submit button.
    The system checks that the first time login password corresponds to that the system sent to you, is not expired, the new password is according to Bank password generation policy the following happens:
  10. If you do not require digital signature to logon then your account is activated successfully and you can start use the Internet Banking system.
  11. If you have selected to upload your digital certificate file, then you need to provide the details of the file on the "Digital Certificate Details" screen
    • Click Browse to locate the file to upload.
    • Choose the file containing the public key of your digital certificate
    • Click on Read Certificate button.
      If the file is valid then the certificate details will be presented to you with a prompt to click the submit button
    • Click on Submit button to upload the digital certificate.

The first time login process is successful and account is activated. You can now login into the application.
TIP: If you do not upload your digital certificate file during first time registration, then select “Digital Signature” option in Security drop down on Login page and choose “Pending Digital Certificate Registration” to login and then select Miscellaneous -> Register Digital Certificate option

NOTE:
  • New password will be minimum 8 and maximum 28 characters in length.
  • New password will contain lowercase and uppercase letters and will contain at least 1 digit and at least one special symbol, like (!@#$%^&*_+=?/~';:,<>|) .
  • New password cannot begin with a special symbol.
 
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Forgot Password
Once you have received your login account details and have successfully completed the first time logon process, you can use Internet Banking services. However, if you have forgotten your login password, you can use this service to get a new system generated password for your logon to the system. You can change the password using Change Password service.
  • Click on Forgot Password? link
  • On the screen, provide your login and personal identification details.
  • Click on Submit button to send the request to re-generate the login password.
    All these details are against data stored in the system for your identity verification.
    Once your identity is established, the system generates the password for login and sends it either by SMS, or by email, or both methods (in parts), depending on password receiving preferred method set for your login account.
    TIP: enter the correct personal details as incorrect tries will lock your account and it will require Bank administrator to unlock it.
 
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Assistance at field level
Company ID:
Company identifier.
Enter the Company ID you received from company' users administrator, along with other login details, or from Bank, during subscription to Corporate Internet Banking services.
Login ID:
Your Login identifier.
Enter the Login id you received from company' users administrator, along with other login details, or from Bank, during subscription to Corporate Internet Banking services.
Security:
Authentication method that has been setup for you during subscription.
If you opted for Basic security, then besides Company ID and Login ID you will have to enter the password only.
If you opted for Digital Signature, then besides Company ID and Login ID you will have to specify the digital certificate source file stored on your workstation .
Password:
Login password.
Enter the password you had setup during first time login. If you changed it meantime then enter the last set password.
Document Number:
Identification number of payment document, identifier generated by system. This is the consecutive number from last maximum number entered for a payment document.
You are allowed to change this number - smaller or grater than that provided by system. It is allowed a number with maximum 10 digits in length.
Also you are allowed to reset this number by pressing Reset button.
Date:
The payment date of the instruction.
The date cannot be later than 30 days from Today and must be a Bank working day.
Validity Date:
Validity period for Forex transaction.
It is allowed a date greater than or equal to transfer date. At the same time this does not have to exceed the Forex transactions validity period set by Bank and the difference of days between value and this date should be within the limits set by Bank.
Responsible Person:
Corporate Contact that in case of need can be contacted by Bank operator and asked to confirm the cross currency transfer or other details of this.
Click on the button next to this field and from the list with available people select the required person.
If no responsible person has been setup for your Company yet or the one you are interested in is not available in the list, you can use Corporate Contacts service to add and maintain the list with responsible people.
Payment Amount:
Are allowed numbers with fractional part, with up to 2 digits after separator. Period (.) is to be used as a fractional separator.
Exchange Rate:
The exchange rate used for transfer from one currency account to another. EXIMBANK transfer rates are shown in the table displayed at the bottom of the screen and can be obtained pressing on Apply button.
Also you are allowed to enter by yourself the required exchange rate. After you enter it press Apply button, so that the transfer amount is calculated using this exchange rate.
Are allowed numbers with fractional part, with up to 6 digits after separator. Period (.) is to be used as a fractional separator.
Document Reference:
Reference to the document the transaction was based on.
Are allowed alphanumeric values.
Payment Destination - Domestic Payment:
Details of payment.
It is pre-filled with Tax Name of the sub-account number (if sub-account number exists for the beneficiary) and VAT and IVSP calculated values, if these have been applied. You are also allowed to enter other relevant details into this field.
Are allowed alphanumeric values.
Payment Type:
Payment type - Normal or Urgent.
For Urgent payment document processing Bank will charge you additionally, according to its taxes for this document type.
Payment Commission:
On international payments there is applied a commission, that can be of 3 types:
  • OUR - it is the payer who pays the commission
  • BEN - it is the beneficiary who pays the commission
  • SHA - shared commission
If payment amount is in other currency than that of payer account, then only OUR and SHA commission type is acceptable.
Commission is deducted from account indicated by you in Commission Account field.
Beneficiary Sub Account:
Treasury Account used for budgetary payments only, usually shows the fees/taxes types that are paid
Maximum 29 characters in length.
Sub Division:
Sub-division of the corporate company located in a different place than main office (e.g. a warehouse) and for which the company pays some additional state taxes; it is used in case of budgetary payments only.
Maximum 4 characters in length.
Employee Personal Code:
Personal Code of the Employee, according to its real identity card.
Are allowed alphanumeric values, with maximum 13 characters in length.
During Employee setup at least one of Personal Code or Identity Card Number must be provided.
Employee Identity Card Number:
Employee' s Identity Card series and number, according to its real identity card.
Are allowed alphanumeric values, with maximum 14 characters in length.
During Employee setup at least one of Personal Code or Identity Card Number must be provided.
Instruction related limits:
Customer can define the daily withdrawal limit on the account using Edit Limit button against the account number on Authorisation Rules screen. The setup of an instruction depends on the available daily withdrawal limit on the debit account on the payment date.
The limits for an instruction amount that can be authorized by an authorizer can be defined using Minimum and Maximum limit fields on Rule Details section on Authorisation Rules screen.
Allows positive numbers with fractional part, with up to 2 digits after separator. Period (.) is to be used as a fractional separator.
The Maximum Limit and Limit field values cannot exceed the limit set by Bank for corresponding account type and instruction type.
Login ID (on user setup):
For user Login ID it is allowed numeric value, without spaces, with maximum 15 characters in length.
New Password:
As new password it is allowed
  • A sequence of alphanumeric characters with minimum 8 and maximum 28 characters in length
  • The sequence will have to contain uppercase and lowercase characters, at least one digit and at least one special symbol, like !@#$%^&*_+=?/~';:, | .
  • The sequence cannot begin with special symbol.
 
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Glossary of Terms
The list with terms used within this documentation:
EXIMBANK:
EXIMBANK
Bank:
EXIMBANK
Corporate Customer:
The Legal Person owning account(s) within Bank and being subscribed to BankFlex.
Master List:
The list maintained within BankFlex by Corporate Customer. This may be different from that available at Bank.
Sub List:
The Sub List designates the department or division of the Corporate Customer’s Company when this supports a departmental structure.
Transaction Authorizer:
Corporate User that have been included in the authorizers set while defining authorization rules.
Transaction Authorization:
The process of applying the digital certificates on the instruction.
Transaction Authorization Levels:
The amount and sequence the digital certificates need to be applied on a instruction for this to get authorized.
Mobile Number:
The mobile number should be specified as used domestic format e.g. 0698080203 or it should be specified in international format e.g. 00373698080203.